FAQ

Frequently Asked Questions

• Can I cancel my spot at the trade fair at no cost?

  Exhibitors may cancel their participation in the Fair without incurring booth costs by submitting a written cancellation notice 60 days before the fair. Exhibitors will then receive a refund, excluding the registration fee, which is non-refundable and mandatory.

• Will my registration fee be reimbursed if the trade show is cancelled or I decide not to attend?

  The registration fee is non-refundable. It does not matter whether the event was cancelled by the organizer or you decided not to attend.

• Why is the registration fee non-refundable?

  Your registration fees go toward the early costs of organising the trade fair, such as registration system maintenance, as well some of the subsequent expenses.

• When can I cancel without a charge?

  Exhibitors may cancel their participation in the Fair without incurring booth costs by submitting a written cancellation notice 60 days before the fair. Exhibitors will then receive a refund, excluding the registration fee, which is non-refundable and mandatory.

• What is the deadline for submitting booth plans if I book trade show space without a ready-made booth?

  The stand design must be submitted one month before the start of the fair.

• What is the deadline for joining the e-catalog?

  The entry in the e-catalogue should be completed no later than one month before the start of the Fair.

• What is the deadline for submitting a list of guests and speakers?

  The list of guests and speakers should be submitted no later than one month before the start of the Fair.